General FAQ

Can I charge the lantern and electronic device at the same time?

Yes, you can. Bi-Directional quick charger USB allows you to charge the lantern and your electronic device at the same time.

I would like to buy Claymore. Where can I buy your products?

You can find Claymore products in retailers nationwide through our dealer locator, as well as in Canada, USA, Japan, Hong Kong, Russia, Taiwan, Malaysia, and Thailand. Learn more about our global retailers by clicking here.

I'm interested in becoming a Claymore's partner. What do I do?

Thank you for your interest in our products. CLICK HERE and fill out the form. We will get back to you as soon as possible.

What's the warranty policy of Claymore products?

All of our products are backed by a one year warranty from the date of purchase. In the event you purchased your Claymore product from another retailer, please refer to their warranty policy.

Where can I find product manuals or user guides?

Product manuals can be found at the bottom of each products specification section, or CLICK HERE for a centralized manual collection for all products.

Where are Claymore products manufactured?

All Claymore lights are proudly made in South Korea. Fans and accessories designed by Claymore are manufactured in China.

Which Claymore light is best for me?

Our product lineup targets a large variety of disciples so theres something for everyone. If you prefer compact, light, and/or wearable lights, the Capon, Heady, and Mini Series are your best bet. If you’re looking for something bigger and more rugged, our Ultra and 3FACE series gets the job done.

How durable are Claymore Products?

All Claymore products undergo a rigorous durability testing process before hitting the shelves. If you arent convinced, alll of our products are backed by a solid warranty from 1 - 2 years to ensure peace of mind.

I did not find the answer to my question. How can I reach you?

If you have a specific question about a product or simply need more information, please feel free to reach us at

Contact Us

Are you still struggling to find answers? Get in touch with our help center and one of our customer service representatives will be happy to help!