Shipping policy

At Claymore USA Inc., we are dedicated to delivering our top-quality products to you efficiently and reliably. Please familiarize yourself with our Shipping Policy to understand the specifics of shipping your order.

Processing Time:

• Orders are typically processed within 1-3 business days from the date of purchase.
• During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Destinations:

• We currently offer shipping exclusively to addresses within the continental United States.
• We are evaluating the expansion of our shipping services and will update our policy accordingly.

Shipping Times:

• Standard Shipping: Delivery times vary based on location, typically ranging from 5 to 14 business days after dispatch.
• Express Shipping: For expedited delivery, orders shipped express typically arrive within 2 to 5 business days post-dispatch.

Tracking Information:

• A confirmation email with tracking details will be sent once your order is dispatched, enabling you to track the progress of your shipment.

Shipping Costs:

• Shipping costs are calculated based on the weight of the items in your order. The costs will be displayed at checkout.

Customs and Import Fees:

• As we currently ship only within the continental United States, customs duties and import fees are generally not applicable.

Incomplete or Incorrect Addresses:

• Please ensure that your shipping address is accurate and complete. Claymore USA Inc. is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments:

• While we strive to provide dependable shipping services, unforeseen circumstances like weather, transportation issues, or other factors may impact delivery times. We appreciate your understanding in these instances.

Contact Us:

• For any inquiries regarding shipping or order tracking, please contact our customer support team at cs@claymoreusa.com.

Policy Updates:

• Please note that our Shipping Policy is subject to change. We recommend reviewing it periodically for the most current information.

Customer Satisfaction:

• Ensuring a smooth and satisfying shopping experience with Claymore USA Inc. is our priority. We are committed to excellence in serving your needs.